HipVan Reviews

CS was prompt and efficient. Goods delivered perfectly as pretty in pictures. Delivery and installations were smooth. Am a happy customer!

I like the design of the wall art. Make my living room to be nicer ! 

Very satisfied. Prompt delivery to meet customer's needs.

Fast, efficient and excellent delivery service!

Very reliable. Keeps me updated.

The outdoor cabinet was sent on time. I thought I need to assemble it myself. To my pleasant surprise, it was already assembled and nicely wrapped in cling wrap. The delivery man was very polite. Overall a great experience to shop with Hipvan. 

Nice and comfortable sofa

Delivery was prompt and assembly of the furniture was very efficient. Nicely done and no mess!👍

Seller is responsible. They follow up closely with my order especially when there is a delay shipment. They keep me updated and ensure my items are well delivered. All the items that i received is good condition. Delivery man even call me to give me a headup that my delivery is otw. The entire purchase is very smooth and organized.

Purchase was smooth so was the delivery as well. I like the products that Hipvan carries. 

good quality and excellent delivery service!

nice quality items.  

Comfortable sofa

Very happy with new mattress!

I love the ladder. It's adjustable and I can hang anything I want.

No regrets when I ordered these Cadencia dining sets, including the dining bench... I just love the design.. even my daughter felt that she's in some hipster cafe... Hahah

Really cool stuff with chic designs. Great for home decor! But delivery took really long.. not sure if it's just this Covid period though. However, we are pleased with our clock and stasher bags received so it's worth the wait!

Worth the price and products are very good. And, can choose your own delivery date and time. Will definitely buy again !

Good service 

First time purchasing items on the HipVan portal, and we are very pleased with the service and quality of the items received. Thank you very much! Special shout-out to our delivery guy, Edvan!! Thank you for your professionalism, friendliness and warm service. We really appreciate you going the distance! :)

Absolutely loved the entire hipvan purchasing process. I've been hunting for a sofa bed for awhile (my guest room had been a dumping ground for about a year, until covid circuit breaker got me off my ass to finally get it done up) and went to a few other go-to brands to study their items. Most were either way beyond my budget or somehow unfolded into a bed that was unsatisfactory. Stumbled upon hipvan one day due to a frustrated google search of "cheap singapore sofa bed" (dont judge). Went through the hipvan site and shortlisted to Angelo or Arturo. Angelo was good because it was raised and Rocky (our robot vacuum) could do his thing under the sofa. But Arturo. Oh My Gosh. Lets just say "lounge mode". You can set it up such that the back rest is reclined about 45degrees and the extention is pulled out so it essentially becomes an amazing lounger. The wife and I are lazy bums so Arturo it is. On the website, there is also this amazing function where you can place the furniture in a room and have a gauge of its size in relation to an adjustable height human figure (we're both shorties so having a 1.6m figure as opposed to usual 1.85m giants was useful) and a 79cm labrador retriever (lol). You get a good sense of the size of your sofa in a room with this tool. The entire purchasing and delivery process was a breeze. Every item page has a liner to let you know when you'll be able to receive the product (subject to delivery slot availabilty of course). So you'll know from the get go whether you'll need to wait another 1 month for stocks to arrive. Having it clearly indicated on the product page plays a huge part in helping the decision process. For people who loved instant gratification like myself, it provided extra satisfaction in knowing that my sofa could potentially be in the room by the end of the week. There are promo codes you can use to shave off some cost (great for cheapos like myself) and shopback for additional savings. Delivery and assembly was very professional. As the delivery date drew closer, the system narrowed down the delivery window for me. So instead of having to wait from 12-6pm (like some will indicate) and have almost the entirety of my work day stuck at home (yes i know its circuit breaker but essential worker still gotta go out also hor), i am better able to plan my day. So initially it was a 1.30-4.30 time slot on thursday. On tue i got an sms to remind me of the timing. On wed i was sent an sms that delivery will be between 3-4pm the next day. On thurs, the delivery folks whatsapped me directly to confirm timing (and check if they could come early). I really appreciated the updates on delivery timing. The delivery/assembly folks were very efficient but still worked with masks on and observed social distancing the entire time. The guest room is now our sanctuary where we wanna hide from the kids (i actually mean the 2 cats) to read and just chill out. Cats are now also not allowed in the room so they dont wreck this sofa. TL;DR: Hipvan is online furniture shopping made easy.

Took 1.5 months to receive due to shipment delay. Arrive at noon. Bedframe is of good quality. My son likes it much. Only setback is that a female thread screw was dislodged by the installer due to incorrect powertool torque setting. Was told to wait for a repairman late afternoon. Issue was quickly fixed and all good. Excellent customer service, as they call up prior to delivery and repairs. 

Very good. However the led light can be quite warm

Great. However a tricky to assemble with the small screws