HipVan Reviews

90,000+ homeowners are using HipVan to create their inspiring homes. See what they have to say!

4.67/5 (based on 482 reviews)
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  • Super easy experience and great products
    Super easy experience and great products. Many thanks!

  • Keep it up!
    Delivery was on time. Delivery man called before delivery. Assembly was fast. Furniture appears to be holding up well. Keep doing the same.

  • Love this online shopping website
    Love This Online Shopping Website Prompt Delivery Always Staff Are Very Friendly

  • Always happy with my purchase.
    Always happy with my purchase. Slight damper with the delivery service this time round BUT won't waver my faith in shopping with you guys! Thank you for making lifestyle shopping this easy!!!

  • Well done!
    Hipvan has provided a professional and prompt service. The delivery was in fact earlier than the agreed timing and the delivery guys were friendly. The furniture was also assembled swiftly. Well done!

  • Fast delivery, appreciate!
    Fast delivery, appreciate!

  • Top notch customer service!
    Gerelyn has been really helpful and efficient. Top notch customer service! Thank you :)

  • Nice staff :)
    The staff were very nice to help me install the funitures.

  • Pleasant delivery experience
    I like that you call to check if anyone is home first before you deliver.

  • Good overall exp
    Great service and good products at reasonable prices. Returns are hassle free!

  • Nothing but raves!
    You were great. Delivery on time and communication was prompt and polite. Have been raving about you to my friends

  • My feedback
    Delivery is prompt. Web portal easy to use. But selection in each category may be quite limited.

  • Great customer service
    Great customer service - staff was friendly and polite, defected item was immediately replaced with no issues. thanks!

  • Great customer service! value products!
    Great customer service! Value products!

  • Bought most of my furnitures & decorations from hipvan
    Great services from the HipVan team! They are quite responsive to FB Messenger too. Bought most of my furnitures & decorations from HipVan. Products are great! Value for money!👍🏼👍🏼👍🏼

  • Greatest customer service ever experienced!
    Greatest customer service ever experienced. Thumbs up for Summer & the team 👍🏻👍🏻👍🏻

  • Keep up with the good service!
    Fast and efficient response. Keep up with the good service. Cheers

  • Thumbs up!
    This is the second time we bought furniture from Hipvan. We like the design and quality. The servicemen are also very friendly and approachable. Like their warm smiles. Thumbs up for them!

  • Happy customer
    happy to find good design, and really glad that the actual product was as high quality as the pictures, unlike the junk sold by lazada

  • Good service recovery
    Initially my order was messed up and the wrong item was delivered to my house twice. I was frustrated but the customer service team helped to verify the item displayed on the website and allowed me to either get a cash refund or switch to an alternate item. Eventually I received the item that I ordered from the website. Good service recovery. One recommendation would be for the website to reflect the actual item stored in the warehouse to prevent future mix ups.

  • Good job!
    Delivery was on time and HipVan called ahead to let me know. Good job!

  • Good and prompt service :)
    Good and prompt service :)

  • Hassle free exchange
    hassle free exchange for faulty items. Thanks

  • Easy assembling
    I enjoyed putting the pieces together. It was very simple.