70,000+ customers since 2013
279 Customer Reviews
(5/5)
Customers’ Photos:
  • Customers’ Testimonials:
  • Ong Clara
    24 Feb 2017
    Great service again!
    Quick delivery, good price and items as expected. Great service again!
  • S.Fauzianah Rohman
    23 Feb 2017
    Excellent!
    So far, delivery has been prompt, customer service via phone and emails... Excellent!
  • Kenji Ishikawa
    23 Feb 2017
    thanks
    . thanks
  • Zee Lee
    23 Feb 2017
    Everything was great
    Everything was great in terms of service.
  • Christine Valiente
    22 Feb 2017
    Awesome service!
    Awesome service! Thanks
  • Jenel Quah
    22 Feb 2017
    Very helpful staff
    Very helpful staff. Keep up the good work.
  • Plus Child
    22 Feb 2017
    Good service
    Good service
  • Umah Tanabalan
    22 Feb 2017
    Prompt and sincere reply
    Prompt reply to queries and addressing issues sincerely.
  • Sek Min Foo
    21 Feb 2017
    Overall service was great. Deli...
    Overall service was great. Delivery of furniture was quick within one week of order. Delivery timing was adhered to within a short window of 1 hour. Strengths that distinguish HipVan from other suppliers.
  • Natalie Grue
    20 Feb 2017
    Excellent!
    Excellent service. Super quick delivery and everything came as it should. Thanks!
  • Teck Tan
    20 Feb 2017
    Feedback for Hipvan!
    Hipvan would be even better if there is a gift address option. i.e, sending a purchase to another address other than the billing address. This would be a common fare for people shopping for housewarming gifts.
  • Peggy Loh
    16 Feb 2017
    Excellent Service and product
    Excellent Service and product
  • Jonathan Pye
    16 Feb 2017
    The service was amazing
    The service was amazing. Second time I have purchased through Hip Van. Online buying process easy, received email confirmations as I was told I would and received the package within 24 hours. Well done guys!
  • Shireen Ersalle Zainal Abidin
    16 Feb 2017
    delivery and service was fast
    delivery and service was fast. keep it up!
  • Goh Joanna
    14 Feb 2017
    Sent wrong item but very quickly rectified
    Sent wrong item but very quickly rectified and re delivered. Thanks
  • Hanneke Verbeek
    14 Feb 2017
    everything was perfect!
    I see no improvement possibilities: everything was perfect!
  • Simon Flann
    13 Feb 2017
    customer service team is amazing
    Dear team I have to say that your customer service team is amazing! I did return a chair last year and the assistance I have had since with regards to me applying my online credit has been fantastic! You guys are flexible, customer orientated and almost instant. Best of all there there are real people behind the HipVan team who seem to care. I will keep praising your service to all of my friends and will order again. Best Katja Flann
  • Sim Gavin
    13 Feb 2017
    Very good
    No comment. Very good already
  • Thulasi Mahadevan
    13 Feb 2017
    NA...
    NA
  • Shamsha Noor
    12 Feb 2017
    Fast, efficient, good quality
    Fast and efficient delivery. Quality product.
  • DORIS LOW
    12 Feb 2017
    good customer service really goes a long way!
    A responsive customer service really goes a long way! Thanks!
  • Avery Reutens
    10 Feb 2017
    good
    Understand the need for bubble wrap to protect my fragile items. Would have been nice if we can return this wraps upon our second purchase or hipvan initiated recycling programme so has to be recycled. Let's work towards a greener and lesser plastic waste society.
  • Aisyah Zakaria
    08 Feb 2017
    Highly recommended.
    Item is always delivered fast. Quality of product are excellent. Highly recommended. App is also very user friendly. Great for shoppers like myself.
  • Lim Vanessa
    08 Feb 2017
    Great fast shipping !!
    Great fast shipping !!