HipVan Reviews

We've got awesome furniture. Don't take it from us, hear it from our 90,000+ customers who made HipVan their own.

4.67/5 (based on 477 reviews)
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  • Fast delivery, appreciate!
    Fast delivery, appreciate!

  • Top notch customer service!
    Gerelyn has been really helpful and efficient. Top notch customer service! Thank you :)

  • Nice staff :)
    The staff were very nice to help me install the funitures.

  • Pleasant delivery experience
    I like that you call to check if anyone is home first before you deliver.

  • Good overall exp
    Great service and good products at reasonable prices. Returns are hassle free!

  • Nothing but raves!
    You were great. Delivery on time and communication was prompt and polite. Have been raving about you to my friends

  • My feedback
    Delivery is prompt. Web portal easy to use. But selection in each category may be quite limited.

  • Great customer service
    Great customer service - staff was friendly and polite, defected item was immediately replaced with no issues. thanks!

  • Great customer service! value products!
    Great customer service! Value products!

  • Bought most of my furnitures & decorations from hipvan
    Great services from the HipVan team! They are quite responsive to FB Messenger too. Bought most of my furnitures & decorations from HipVan. Products are great! Value for money!👍🏼👍🏼👍🏼

  • Greatest customer service ever experienced!
    Greatest customer service ever experienced. Thumbs up for Summer & the team 👍🏻👍🏻👍🏻

  • Keep up with the good service!
    Fast and efficient response. Keep up with the good service. Cheers

  • Thumbs up!
    This is the second time we bought furniture from Hipvan. We like the design and quality. The servicemen are also very friendly and approachable. Like their warm smiles. Thumbs up for them!

  • Happy customer
    happy to find good design, and really glad that the actual product was as high quality as the pictures, unlike the junk sold by lazada

  • Good service recovery
    Initially my order was messed up and the wrong item was delivered to my house twice. I was frustrated but the customer service team helped to verify the item displayed on the website and allowed me to either get a cash refund or switch to an alternate item. Eventually I received the item that I ordered from the website. Good service recovery. One recommendation would be for the website to reflect the actual item stored in the warehouse to prevent future mix ups.

  • Good job!
    Delivery was on time and HipVan called ahead to let me know. Good job!

  • Good and prompt service :)
    Good and prompt service :)

  • Hassle free exchange
    hassle free exchange for faulty items. Thanks

  • Easy assembling
    I enjoyed putting the pieces together. It was very simple.

  • No comments... all good!
    No comments... delivery was fast n price very reasonable!

  • Love your products and customer service
    Love your products and customer service USB top notch!

  • :)
    Website is user friendly and extremely attractive. Customer service is excellent with prompt assistance given.

  • Good service recovery
    I appreciate how Summers rose to the occasion on my feedback and acted rightly . That is the only reason I am still hooked to this shop. Thank you.

  • All the pluses
    Pluses 1. Service Clear communication Keeping in touch regarding delivery time. 2. Quality Good value for money, esp during Sale.