HipVan Reviews

90,000+ homeowners are using HipVan to create their inspiring homes. See what they have to say!

4.66/5 (based on 676 reviews)
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  • Spontaneous service!
    Love the rugs love the organisers. Spontaneous service. Enough said! <3

  • Modern & unique
    Lots of modern & unique home furnishings 

  • Excellent service 🥰
    Stylish & affordable furnitures with Good quality. Very friendly customer service staffs & delivery staffs too! Timing for delivery is very punctual too! Already bought a few items from Hipvan. Definitely will purchase again. Look out for every Friday special promotion too! 😍

  • Flexible policy
    Super flexible policy and friendly staff!

  • Spot on service!
    Product is spot on as described, exactly as I wanted, delivered fine. 

  • Excellent service!
    Good product! Fast delivery! Excellent service!

  • Professional team!
    Professional and friendly delivery team.

  • Excited to get more stuff!
    Convenient delivery timing and good array of products! Excited to get more stuff!!

  • Great overall
    Prompt delivery; timing as per scheduled. Goods received in order.

  • Great online shopping experience!
    The online shopping experience with Hipvan is very pleasant and any matter raised with the customer service team will always be addressed promptly. In addition, the quality of their products and the pricing are good too

  • Fast delivery
    They were able to deliver over the weekend before I went overseas. 

  • Prompt & professional service!
    Items received promptly-delivery personnel were very professional and provided good service.

  • Efficient service!
    Punctual delivery and assembly was efficient!

  • Easy & satisfactory
    Reasonably priced with convenience to view the item at the showroom before the online purchase. An easy and satisfactory purchase.

  • Nice and quality frames
    Frame was nice and quality reasonable for the price. Delivered as scheduled, and carefully wrapped with bubble wrap.

  • Easy collection
    The products are as advertised and it was very pain free to collect at their premises also. 

  • Very satisfied!
    Very satisfied with the end-to-end service. From the purchasing process is quick and simple. The customer service representative (Gerelyn Tan) was very helpful in fulfilling my request, and responsive too! And the couriers arrived on time, and very quick and helpful. Thank you!

  • Quick & safely packed
    Item arrived quickly, safely packaged and as described. Very happy to have it in our home!

  • Sincere service
    The response from Hipvan is relatively fast and quick. I felt the communication was smooth through out the purchasing process starting from the gallery visit at Cathay, on line purchasing and delivery arrangement. They responded to my general feedback I get they sincerely listen to the voice of customer.

  • Good packaging & swift delivery
    Packaging was good. Delivery is swift and delivery man was accommodating - he sent my 1.5m mirror up to my office.

  • Good products overall
    Good products overall. Happy with the table and chairs and all others.

  • Advance notification of delivery
    Great about HipVan is that we can choose our delivery date/time. Advance notification also given on day of delivery.

  • Very professional & committed!
    Very professional, committed delivery is very timely or earlier but they will call us first if we are at home. Assembly is clean just outside my house. Once the assembler spot some flaw on the parts. They will informed me and do the necessary preparation work for an exchange. They also recommended that I can write or call their office to speed up the exchange. At the end, I am very satisfied with their response and commitment. I got my final exchange in time and in excellent condition.

  • Worth every cent of purchase!
    Timely delivery, and quality products! Worth every cent of purchase!

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