HipVan Reviews

90,000+ homeowners are using HipVan to create their inspiring homes. See what they have to say!

4.66/5 (based on 553 reviews)
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  • Happy with my purchases and delivery
    I am happy with my purchases and the delivery. The sofa assembly was done in a snap. 

  • Exceeded my expectation!
    Exceeded my expectation! Your customer arrange for a next day delivery which was fulfilled thus enabling my contractor to install it on time. Well done Arbind!

  • Really good service!
    Really good service and well impressed with the quality of all items!  Definitely recommend HipVan :) for good quality, affordable and efficient service. 

  • Good customer service
    Good customer service and coordination for delivery

  • Good service
    Good service

  • Is very convenience to shop ...
    Is very convenience to shop online. Plus the quality is there.

  • After sale services very professional, prompt and efficient
    Fast, reliable and quality product. Love the sofas. The after sale services very professional, prompt and efficient. They immediately arranged to deliver 2 small pillows which were missing. 

  • Awesome delivery & service f...
    Awesome delivery & service from hipvan. Very gentle, kind & super smiley team of delivery men! 

  • Prompt delivery and professi...
    Prompt delivery and professional courier service! 

  • Good stuff, friendly staff a...
    Good stuff, friendly staff and I'm a happy goober.

  • Customer service is very goo...
    Customer service is very good. I spoke to Beatrice. A very nice lady that follows up my item so promptly. Letting me to choose either with refund or exchange for my item. Very satisfied with her service. Will continue to shop at HipVan. Thank you HipVan. 

  • Exactly as shown online. goo...
    Exactly as shown online. Good quality

  • Very pleased with the delive...
    very pleased with the delivery as well!

  • Fantastic customer service and rescue team delivery
    Bought a couple of dining chairs and there was a messed up in delivery. Thanks to the relentless following-up by Gerelyn Tan (customer service staff) and quick response by rescue team delivery staff, Gerard, my purchases were delivered within the same day. Much appreciated.

  • Smooth, seamless and pleasant experience
    Hi HipVan, ordering these two coffee tables was my first time buying from you and I must say it was a smooth, seamless and pleasant experience. I'd like to commend your delivery staff, who arrvied at the stipulated time (many delivery services do not adhere to the time stated! so this is worth mentioning!) and efficiently assembled the items, taking great care to keep the glass tops intact and fingerprint-free.

  • Finally, the house is slowly coming together!
    Finally, the house is slowly coming together! The current color theme of the living and dining area are dark blue and grey, so these new dining chairs from @hipvanhome added a pop-of-color instantly with its vibrant and rich teal hues. 👍🏻

  • Delivery time is very precis...
    Delivery time is very precise, early in fact. Saves me from waiting. Goods are quickly assembled and the sky chair assembly easy enough with just an Allen key (save for a missing split washer). Over experience was good.

  • Very friendly
    Very Friendly and Prompt Staff.

  • Good quality n service
    good quality n service, n reasonable price.

  • Great products with affordable prices
    Great products with affordable prices and awesome services!

  • First time buying furniture online
    It was my first time buying furniture online. The company is fast, the feedback is good. The furniture is worth the price. Product return policy works.

  • Thumbs up!
    Responsive, helpful and reliable

  • Extremely good service.
    Extremely good service. Responded promptly to my email queries. Will definitely use HipVan again if there are suitable products for me.

  • Good shopping experience
    I'm impressed hipvan could deliver in short notice before CNY and even a change in delivery address. However, the communication wasn't that smooth prior to delivery, which can be improved in my opinion. Other than that, still a good shopping experience.

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