HipVan Reviews

90,000+ homeowners are using HipVan to create their inspiring homes. See what they have to say!

4.67/5 (based on 618 reviews)
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  • Item well packed!
    Item well packed. Came with clear instruction how to fix up!

  • Wide selection and ease to shop!
    Hipvan has a wide selection of products to suit every household needs. With the app makes shopping easier too.

  • Convenient delivery service!
    Convenient delivery service especially for bulky items. Delivery man was friendly and on time.

  • Fuss free delivery and quality product!
    I ordered a 3 seater sofa from the Cathay store and got the delivery time and date fixed there. A good quality product and fuss free delivery service! Thank you HipVan!!

  • Very satisfied with the whol...
    Very satisfied with the whole process as well as the quality of the products worthy the price. Thank you definitely will order from Hipvan again. 

  • Products with great quality!
    Products with great quality and flexible delivery according to customers’ needs.

  • Great staff!
    Great staff, very helpful and friendly

  • Very happy with hipvan servi...
    Very happy with Hipvan service. All the goods came on time and in great condition. The customer service was quick to respond and very helpful in delivering my goods earlier than requested. Will definitely shop here again, much better than going in store!

  • Good deal buy!
    It was a good deal buy. The furniture arrived on time. Overall, satisfied with the purchase.

  • Refreshing change from late deliveries!
    Delivery came an hour early, and i wasn't home, but the delivery guys were friendly and went to deliver other stuff first. Refreshing change from late deliveries. Would totally order again.

  • Extremely fast and responsiv...
    Extremely fast and responsive customer service and very proactive

  • Prompt customer service replies.
    Great products and easy delivery process. Online chat support were very prompt.

  • Hipvan is very responsive throughout the entire shopping journey!
    Hipvan is very responsive throughout the journey of shopping with them which includes after sales service. Very pleased :)

  • Thumbs up for their customer service!
    Very good customer service. The 5-tier compact cabinet was short of items for self-assembly. My queries were attended to within a day & one-for-one exchange was arranged promptly. Thumbs up for their customer service.

  • Pleasant shopping experience.
    It was a pleasant experience buying from Hipvan. From the customer service to delivery, they have been very professional with our purchases. 

  • Smooth online transaction!
    Smooth online transaction and delivery

  • User friendly website!
    Easy to navigate the website and fast delivery.

  • Great furnitures at reasonable prices
    Good quality furniture at a fraction of the cost from most retailers.

  • Good customer service and fast delivery.
    Good customer service, fast delivery and installation. Although the delivery came at 12:00 while the scheduled time was 1:30.

  • Prompt customer service replies.
    They had an logistic glitch and my order was delayed for 2 days. It was delivered subsequently and they do respond rather promptly (next business day).

  • Love their products!
    Excellent service and the pdts are exactly the same from wat I see online! Simply love it! Will definitely recommend to  frnds 

  • Professional movers!
    products came in good condition and the movers are very professional

  • Prompt delivery with great packaging.
    Very prompt delivery with items wrapped up well to prevent breakage. Good quality products as well. Thanks

  • Pleasant shopping experience.
    After-sale service is fantastic. Hipvan is willing to go the extra mile to ensure a pleasant shopping experience.

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