HipVan Reviews

90,000+ homeowners are using HipVan to create their inspiring homes. See what they have to say!

4.66/5 (based on 658 reviews)
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  • Sincere service
    The response from Hipvan is relatively fast and quick. I felt the communication was smooth through out the purchasing process starting from the gallery visit at Cathay, on line purchasing and delivery arrangement. They responded to my general feedback I get they sincerely listen to the voice of customer.

  • Good packaging & swift delivery
    Packaging was good. Delivery is swift and delivery man was accommodating - he sent my 1.5m mirror up to my office.

  • Good products overall
    Good products overall. Happy with the table and chairs and all others.

  • Advance notification of delivery
    Great about HipVan is that we can choose our delivery date/time. Advance notification also given on day of delivery.

  • Very professional & committed!
    Very professional, committed delivery is very timely or earlier but they will call us first if we are at home. Assembly is clean just outside my house. Once the assembler spot some flaw on the parts. They will informed me and do the necessary preparation work for an exchange. They also recommended that I can write or call their office to speed up the exchange. At the end, I am very satisfied with their response and commitment. I got my final exchange in time and in excellent condition.

  • Worth every cent of purchase!
    Timely delivery, and quality products! Worth every cent of purchase!

  • Love the mattress!
    Loving the mattress and easy to unbox.

  • Smooth shopping experience
    Smooth shopping experience. I like being able to choose the self-collection/delivery time slot. Would like if I could sort the products by NEWNESS!

  • Affordable with quality!
    Quality products that are quite affordable!

  • Affordable and stylish furniture!
    Great place to get affordable and stylish furniture!

  • Will buy more from hipvan!
    The chest of drawers I bought looks fantastic, is very well made and arrived all assembled. The delivery guys were very nice and professional. Will definitely buy more furniture from HipVan ! 

  • Good quality
    The products are of good quality and wonderful service!

  • Excellent overall experience
    My overall experience from ordering to delivery service with Hipvan is pleasant and good. The delivery man unpacked the boxes containing my furniture outside before bringing into my house. Excellent service and friendly delivery men.

  • Reliable customer service
    Customer service is reliable.

  • On-time and kind delivery persons
    On-time delivery within the range quoted - and the delivery persons were kind enough to help unpack the mattress fully.

  • Recommending this!
    Ive started to recommend to my friends already.

  • Good feedback from my family and friends!
    Bought most of my furnitures from HipVan! A lot of good feedback from my family and friends! Will purchase again. 

  • Wholesome customer service
    Good customer service from POS to post sales assistance, and even until delivery and assembly!

  • Friendly and responsive customer happiness officers
    chic furniture at affordable prices! friendly and responsive customer happiness officers, and equally friendly delivery staff too!

  • Positive experience!
    Had a positive experience for first purchase. Had some issues in respect of delivery charges as well as some small defects but was promptly assisted by your able customer service unit. Most notably, a lady named Amanda, who was polite and patient. She took absolute due care and personal responsibility in assisting me with the necessary rectifications are made. Do appreciate her efforts in helping me out. Please convey my thanks to her. 

  • Sooo value for money!
    Very helpful customer service and delivery team! My Paco table is sturdy and as good as expected! Sooooo value for money

  • Definitely recommend hipvan!
    Excellent customer service. Will definitely recommend Hipvan to friends.

  • Great stuff!
    Cushion feels like suede material, very nice, the design really brightens up my living room! Love it!

  • Easy & hassle-free!
    The order is easy with free delivery with a minimum purchase. Delivery is seamless and hassle-free. Price is cheaper than other competitors for the same item. I will definitely come back to HipVan if I am looking for other furniture. 

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