HipVan Reviews

90,000+ homeowners are using HipVan to create their inspiring homes. See what they have to say!

4.67/5 (based on 783 reviews)
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  • Overall experience was good!
    overall experience was good. delivery driver also good.

  • Service, price and delivery good
    Service, price and delivery was very good.

  • Never once disappointed with hipvan
    Never disappointed with the orders I have placed with Hipvan, you always deliver on time, the communication about the delivery is perfect and the service from your team is also good.

  • Love the selection of products!
    Love the selection of products!

  • Timely delivery & received in good order!
    Timely delivery and in good condition. 

  • Easy navigation
    Easy to navigate and shop on the website/mobile app.

  • Great experience shopping!
    Great experience shopping with HipVan. Very good customer service throughout, even after the delivery is completed.

  • Good product
    good product

  • Prompt delivery team!
    Delivery guys came on time and did their work efficiently! Happy with our purchase. Thank you!

  • Superb!
    HipVan carries a wide range of attractive and functional furniture at affordable prices. Service is excellent, deliveries are on time and after sale support is superb.

  • Super efficient!
    Super efficient! One of the very few company that actually go all the way to please their customers. Love their service!

  • Delivery team was great!
    The delivery team were great - 2 thumbs up. I think their code was CCG2 (sorry lost the paper). They delivered, set up, cleaned up well. Thanks again

  • Thank you beth!!!
    I’m writing this to express my heartiest compliment to Beth for delivering exceptional customer service to me when I made my online purchases at HIPVAN website. She is knowledgeable, she knows her product well, she answers all my queries, and went the extra mile to provide me good personal recommendation for my purchases. Her dedication and attentiveness is what made me decided to purchase with HIPVAN. You really deserve a good customer service recognition!

  • Cg6 the best delivery team!!!
    CG6 is the best delivery team that I’ve ever encountered with good attitude. They are always punctual and inform me in advance before delivery and they accommodate to my schedule. I would like to express my gratitude to them for the multiple delivery made to me and I would also like to apologise for the hassle of repeated delivery. CG6 are very professional, meticulous with sharp eyes for detail. They discovered the sofa was defective and does not hesitate to inform me, and offer to bring it back for exchange even contact their customer service for me to arrange for the replacement. The installation of bed and sofa was done professionally by them leaving no spot behind not even a scratches on the floor. Good job guys!

  • Prompt delivery!
    Delivery was on time. Products were easy to assemble. Exactly as described.

  • Great customer service!
    Great customer service from order to delivery 

  • Good communications
    Delivery staff communicated well Re: arrangements and installation was done in a tidy manner.

  • Special thanks!
    Special thanks to the customer service rep, Maxine, very helpful and responses quickly.

  • Good product
    good product

  • Good service
    Item came better than i expected. The delivery/assembly men were polite and friendly and really to test everything before they leave. I feel really bad as they were in the hot sun though i ask them to come and assemble in my balcony.

  • It’s a nice piece! 
    It’s a nice piece! 

  • Beth has been a great help!
    Beth has been such a great help in sorting out the exchange for the Big Hug Single Tier Cake Stand. She did also came down personally to deliver the item as it was needed the very next day. Very grateful for the help Beth rendered. Hidayah.

  • Great products. affordable!
    Great products. Affordable. Trendy.

  • Fast and punctual delivery. 
    Fast and punctual delivery. 

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