Why Choose Tineco Vacuum Cleaners in Singapore?
Advanced Cleaning Technology
Tineco vacuums like the Floor One S7 and Pure One Station 5 come with smart sensors and efficient suction.
Wet & Dry Vacuum Options
Choose from Tineco wet and dry vacuums such as the iFloor Y3 or S5 Steam for mopping and vacuuming at once.
Compact & Cordless
Lightweight models like the Tineco Go Mini Pet and Pure One A50S Plus are ideal for everyday cleaning.
Pet & Family-friendly
Perfect for homes with kids or pets – Tineco vacuums offer powerful suction and easy maneuverability, making living room clean-ups quick and effortless.
Whether you need a premium vacuum cleaner or a portable vacuum for small messes, Tineco Singapore has a full suite of vacuums to suit all your home cleaning needs.
HipVan’s Tineco Vacuum Delivery Policy
Here’s what you should know about our delivery policy.
Delivery
The length of delivery will depend on the item you order with the longest estimated arrival time. In some cases, our team may have to ship your items separately because of the nature of the products. However, from this, you will not incur any additional delivery charges.
For orders that contain at least one furniture item, the delivery fee is a flat rate of $25, while orders without any furniture items will have a flat fee of $2.99. If your order reaches $300 and above, then you are eligible for our free shipping service.
Cancellation Policy
If you’ve changed your mind, you can cancel your order at no extra cost and receive a full refund for the item(s) you wish to cancel. The refund will be processed using the same payment method as your original transaction. However, please be aware that once you've received an email confirming the delivery of your order, the delivery costs become non-refundable. Additionally, there is a restocking fee of 18% of the item's price. Therefore, the refunded amount will be calculated as follows:
Refunded Amount = Final Paid Price - Delivery Fee - Restocking Fee (18% of Final Paid Price)
This policy is in place because, at the point of order delivery confirmation, the item is already in transit on our delivery truck, and we have already incurred costs in preparing and scheduling the delivery.
Additionally, please know that our cancellation policy does not apply to made-to-order items, as they cannot be returned or cancelled after purchase.
Refund Policy
Know that we provide a 100-day return policy for our Tineco vacuums. Our returnable conditions include:
- It must be in new condition and unused.
- The Tineco vacuum must be in its original packaging.
- The item is not marked “As-Is,” or “Final Sale,” which may be indicated in the product page.
- The items are damaged or incorrect.
For more information on our cancellation or warranty policy, please visit our FAQ page. Alternatively, you can submit a request on our Online Return Form, and we’ll reach out to you as soon as we can.
Frequently Asked Questions About Tineco Vacuums
What’s the difference between Tineco iFloor and Floor One series?
The Tineco iFloor series is lightweight and ideal for everyday wet and dry vacuum cleaning, perfect for small spaces or quick clean-ups. The Tineco Floor One series offers advanced features such as smart sensor technology, stronger suction, longer battery life, and app connectivity - making it a better fit for deeper, more intelligent cleaning.
Are Tineco vacuums easy to maintain?
Tineco wet and dry vacuum cleaners come with a self-cleaning function, and the detachable parts (dustbin, filters, rollers) are easy to rinse and dry.
What is the charging time for a Tineco cordless vacuum?
Tineco cordless vacuums typically take 3 to 4 hours to fully charge. Once charged, most models offer enough battery life to clean a typical 3- to 4-room HDB flat efficiently.
How often should we replace Tineco vacuum filters or parts regularly?
Tineco vacuum filters and brush rollers should be cleaned or replaced every 3 to 6 months depending on usage.