Know your benefits

For every $1 SGD spent, you'll earn points according to your membership tier:

  • Points per $1 spent
  • Redeem rewards
  • Free Standard Delivery for all orders
  • Early access to deals
  • Exclusive events
    • 1 point
    • 1.5 points

Redeem Rewards with Points


How it works

  1. Create an account

    Sign up with your email address or your Facebook account

  2. Earn Points

    Every S$1 spent earns you one point

  3. Get Rewarded

    Use points to redeem rewards

  4. Upgrade

    Advance to Gold tier for greater benefits


Join HipVan Rewards

Join today for free and earn points every time you shop with us!


FAQ

  • What is the HipVan Rewards Program?

    HipVan Rewards Program is a rewards program ("Program") that allows you to earn points, redeem rewards, enjoy free standard delivery, and receive early access to deals and exclusive events. The Program is free to join.
  • How do I earn HipVan Rewards points?

    For every S$1 spent, you will earn 1 point. Gold members will earn 1.5 points for every S$1 spent.
  • How do I redeem rewards?

    You will need to log in to your HipVan account, and add a reward to your cart from the ‘Loyalty’ section in your account. Rewards can only be redeemed in Singapore.
  • Do I need to pay a fee for the HipVan Rewards Program?

    No, you can join the Program for free simply by signing up with your email address or Facebook account.
  • How do I check my points balance?

    You can check your points balance by logging into your account. You can view your points balance in the ‘Loyalty’ section in your account.
  • Do the points I accumulate expire?

    Yes, points will expire in 2 years from the date it is earned.
  • How do I become a Gold member and what is the validity of my tier status?

    To become a Gold member, you will need to spend an accumulated value of S$1,500. Your Gold tier status is valid forever.

*HipVan may suspend or terminate the HipVan Rewards Program or a user’s ability to participate in the Program at any time for any reason, especially if a user violates the terms and conditions. Any unused points will be forfeited at that time.

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