Staircase charge If our delivery team is unable to proceed with the disposal via elevators (e.g. furniture is unable to fit into the elevator or a working elevator is unavailable), HipVan reserves the right to cancel the delivery or disposal.
Should our team decide (at our sole discretion, and with your agreement) that delivery or disposal can be carried out safely via staircases in a non-hazardous manner, additional charges per item will be applicable as follows: - S$10 per item per non lift-accessible storey - Fees also apply to stairs within landed properties or HDB maisonettes.
Disclaimer: HipVan reserves the right to cancel any disposal service, in exchange for a full refund minus 10% processing fee, at our sole discretion if it is deemed not feasible for the service to be carried out safely.
Note: Product may vary slightly from images due to the use of natural materials (e.g. wood, marble and leather grains), or due to photoshoot lighting conditions and screen settings.
• Assembly inclusive
• 5 years warranty
Based on 9 reviews
7 Feb 2022
Fair enough for a $10 charge with skillful handling of the furniture.
2 Feb 2022
The deliveryman is prompt and helpful. A reliable online platform to look for furnitures.
30 Jan 2022
Overall standard market rate for logistics companies to charge when going up the stair
30 Jan 2022
Due care given when executing the climb up two levels. Appreciate the hard work. Have additional Ang Bao for the effort.
18 Dec 2021
Packaging for purchases are compact. Can be done without much fuss.
14 Nov 2021
They thoroughly handled the delivery like a pro and I was impressed
18 Sep 2021
Movers were friendly, careful, and they communicated well.
25 Aug 2021
$10 per flight of stairs . So at third storey it would be $20
Khairil Amri Atan
15 Aug 2021
My flat has a second floor and the bed was supposedl to be inatalled there. Hence the charge.