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Staircase charge



Delivery: $0
FREE delivery (orders over $300)
Get it from 27 May onwards

Full list of timings will only be available at checkout.

  • 5 year warranty Learn more
  • Free Delivery* and Assembly *for orders over $300
  • 100 day returns Learn more
  • GST Inclusive All prices displayed are inclusive of GST.
  • Staircase charge
    If our delivery team is unable to proceed with the disposal via elevators (e.g. furniture is unable to fit into the elevator or a working elevator is unavailable), HipVan reserves the right to cancel the delivery or disposal.

    Should our team decide (at our sole discretion, and with your agreement) that delivery or disposal can be carried out safely via staircases in a non-hazardous manner, additional charges per item will be applicable as follows:
    - S$10 per item per non lift-accessible storey
    - Fees also apply to stairs within landed properties or HDB maisonettes.

    Disclaimer: HipVan reserves the right to cancel any disposal service, in exchange for a full refund minus 10% processing fee, at our sole discretion if it is deemed not feasible for the service to be carried out safely.
    Note: Product may vary slightly from images due to the use of natural materials (e.g. wood, marble and leather grains), or due to photoshoot lighting conditions and screen settings.
  • Care
    • Assembly inclusive
    • 5 years warranty

Customer Reviews

Based on 9 reviews
  • C
    C. H
    7 Feb 2022
    Fair enough for a $10 charge with skillful handling of the furniture.
    Staircase charge
  • L
    L. C
    2 Feb 2022
    The deliveryman is prompt and helpful. A reliable online platform to look for furnitures.
    Staircase charge
  • O
    O. J
    30 Jan 2022
    Overall standard market rate for logistics companies to charge when going up the stair
    Staircase charge
  • P
    Poppy Oh
    30 Jan 2022
    Due care given when executing the climb up two levels. Appreciate the hard work. Have additional Ang Bao for the effort.
    Staircase charge
  • I
    I. S
    18 Dec 2021
    Packaging for purchases are compact. Can be done without much fuss.
    Staircase charge
  • R
    Roshirin Mohamad
    14 Nov 2021
    They thoroughly handled the delivery like a pro and I was impressed
    Staircase charge
  • B
    Bryan Ong
    18 Sep 2021
    Movers were friendly, careful, and they communicated well.
    Staircase charge
  • T
    T. K
    25 Aug 2021
    $10 per flight of stairs . So at third storey it would be $20
    Staircase charge
  • K
    Khairil Amri Atan
    15 Aug 2021
    My flat has a second floor and the bed was supposedl to be inatalled there. Hence the charge.
    Staircase charge

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