The set consists of:
LEVITATE Mattress x 1 Qty
• Firmness: Medium-soft, 7/10 with 10 being the firmest
• Pillow Top design
• 100 Nights Risk-Free Trial
• Allow the mattress 24-72 hours to fully inflate by keeping it uncovered in a well-ventilated room to help air reach the foam layers.
• For mattresses with pillow top design, gently pull or massage the corners to assist in the inflation.

LARGE Item Disposal Service - Mattress x 1 Qty
• Free disassembly inclusive
• No dismounting of items affixed to walls & ceilings
• Exclude bunk bed
• This disposal service is only available to customers who are purchasing furniture items from HipVan.com

Before disposal
Kindly ensure sufficient space is cleared for disposal and delivery to be carried out in a safe manner. Please remove all loose decorative items (e.g. frames, hanging lights) from the item before our team arrives for the disposal/delivery.

Staircase charge
If our delivery team is unable to proceed with the disposal via elevators (e.g. furniture is unable to fit into the elevator or a working elevator is unavailable), HipVan reserves the right to cancel the disposal and refund your disposal fees less 15% processing fee.

Should our team decide (at our sole discretion, and with your agreement) that disposal can be carried out safely via staircases in a non-hazardous manner, additional charges per item will be applicable as follows:
- S$10 per item per non lift-accessible storey
- To be paid directly to the delivery team in cash before commencement.
- Fees also apply to stairs within landed properties or HDB maisonettes.

Liability Disclaimer
HipVan furniture disposal services are provided by our delivery teams as a low cost alternative to professional movers for your convenience. Homeowners are responsible for ensuring that the path ways are clear of obstacles, and protecting their property along the path ways such as laying protective materials on their floors and doors to prevent accidental damages. While our delivery teams will exercise their utmost care during the removal of furniture from your property, we unfortunately cannot assume liability for damages to your property if the path ways are not properly protected.

Disclaimer: HipVan reserves the right to cancel any disposal service, in exchange for a full refund, at our sole discretion if it is deemed not feasible for disposal to be carried out safely.