The delivery and assembly team was awesome. So professional and even showed us how to use the storage bed. Design was as seen in the picture too. However, I assumed the bed rack can be raised even with the mattress on it - it might be as the mattress is too heavy or the rack is too small for the bed we chose - it doesn’t seem like it can be raised with the mattress on it! Sad!
Nolan Queen Storage Bed - Hailstorm - Queen